TMC Communications announced Tuesday that it has formed its first Agent Advisory Council to provide guidance to TMC’s senior management on how to better support its agents and how to package and present its products to the agent’s customers. The 2009 Agent Advisory Council is comprised of eight TMC agents located across the country.
TMC offers businesses telecom services including VoIP/SIP Trunking as well as traditional dedicated, switched and data services. TMC sells its services exclusively through the agent channel.
“The Agent Advisory Council provides great insight into improvements to our award-winning agent program,” said Ron Ireland, president and CFO of TMC. “At TMC, we embrace new ways of doing business, we continue to develop new systems and introduce new products so that our agents have the sales tools and products to build a profitable revenue stream with us.”
The inaugural advisory council meeting was held on March 2 during the Channel Partners Conference & Expo in Las Vegas.
“The first meeting was a lively exchange of ideas. It was also a great opportunity for TMC agents to meet and share sales challenges and successes with their peers,” said Sarah Graham Linares, vice president of revenue assurance and product development for TMC.
The next meeting will be held June 5-7 at TMC’s headquarters in Santa Barbara, Calif. The weekend event will include the general meeting, training on TMC products as well as social activities with the TMC team. Subsequent meetings are scheduled for September and December.