Siemens Intros OpenScale Professional Service Suite

Siemens Enterprise Communications has announced the availability of new tailored OpenScale Professional Service and Integration Solutions. The offerings, coupled with the company’s OpenScape Unified Communications (UC) Application, allow customers to choose different levels of integration from a suite of UC professional services and integration solutions with fixed pricing.

To simplify OpenScape UC Application integration and adoption, the OpenScale Professional Service and Integration Solutions include OpenScape UC Integration Accessories, a fixed price toolbox for the OpenScape UC application that is designed to allow for simpler and easier integration into common groupware applications like Microsoft Outlook or IBM Lotus Notes. It also can enable connection to customer-preferred Web collaboration tools such as Cisco WebEx, IBM Lotus Sametime or Microsoft Live Meeting.

Also included are UC Integration and Deployment solutions that are designed to meet the needs of customer-specific integration, such as UC-enabled business portals or applications, regardless of vendor. Examples include integrations of communication tools into business applications such as SAP Enterprise Portal/Netweaver, Oracle WebCenter Suite, IBM WebSphere or Microsoft SharePoint, or vertical applications as required. The solutions also allow for customer specific scenarios like high availability or virtualization solutions as options to help customers reduce their carbon footprints and facilitate improvements in cost efficiencies.

The OpenScape UC Application offers a unified SOA-based enterprise-grade UC platform that can be integrated into virtually any IT ecosystem, including Microsoft, IBM and Cisco environments, as well as any workflow application regardless of type or vendor, Siemens said. The latest OpenScape release also provides integration with Openfire, presence automation with Outlook Calendar, an integrated Netviewer Web conferencing and multiparty instant messaging solution. Customers also can access their communications solutions via Web clients, and mobile devices like Blackberry and Apple’s iPhone.

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