Avaya Channel Chief: Attack Nortels Base

Avaya Inc. dealers could be among the beneficiaries of the demise of Nortel Networks, according to Carol Giles Neslund, vice president of North America Channel Sales at Avaya.

Neslund told Channel Insider that Avaya dealers should go on the attack, getting in front of Nortel’s customers and presenting an alternative option.

Avaya dealers report finding these opportunities and say Nortel customers are open to looking at competitive solutions for new locations and new capabilities.

She also offered Nortel dealers refuge in the Avaya partner program. It’s not just about the product, but the support, she said.

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