TANDBERG and BroadSoft have partnered to offer BroadSoft’s BroadWorks Hosted unified communications (UC) application platform with TANDBERG’s portfolio of visual communications solutions, including the E20 video IP phone, the 1700 MXP personal telepresence system, the Profile 6000 MXP, and the TANDBERG Codian MSE 8000 Series multipoint control units. By combining BroadWorks’ business features with TANDBERG’s video solutions, service providers can deliver these business solutions to customers in a Software as a Service (SaaS) model.
“Video is increasingly important in the way enterprises do business, and its integration with voice, presence, mobility, Web 2.0 and business applications allows employees to be more productive from any ‘touch point’ — phone, mobile device, video phone, video console or business application,” said Michael Tessler, co-founder and CEO of BroadSoft. “Despite the incredible benefits of advanced video communications, the inherent complexity of deploying an on-premise solution is a major deterrent for many businesses. By providing video solutions ‘in the cloud,’ service providers are in a unique position to fulfill a demand of an underserved market. Businesses, regardless of size, can now benefit from the power and productivity of video-enabled unified communications.”
The solution enables users to employ operations such as a video receptionist, video training, video customer care/call center, video mail or video ringback.