AV systems and services integrator, AVI-SPL, has teamed with Glowpoint (GLOW), a video communications solutions provider, to provide a managed service for AVI-SPL customers. The new offering, ConferencePoint, powered by Glowpoint, enhances AVI-SPL’s current room build and integration, customer care and onsite staffing models by adding managed service support for both traditional video and telepresence environments.
ConferencePoint provides three customized levels of managed video services for AVI-SPL customers worldwide, including:
AVI-SPL’s customers will have exclusive access to the ConferencePoint series through a customer portal and via live, 24/7 conferencing production and support teams. The service allows customers to see and talk to virtually anyone, anywhere around the world regardless of network, technology or device.