CRM Over Voice from Mobivox to Be Unveiled Tuesday

Mobivox will announce its CRM over Voice product Tuesday at the eComm2009 show in San Francisco.

The company calls CRM over Voice a set of business growth tools that enrich the capabilities of its voice-activated mobile services platform.

“Mobivox partners can now perform all-important CRM in the course of service delivery, rather than before or after it, by dynamically inserting context-sensitive, unobtrusive messaging into user interactions,” said CEO Peter Diedrich.

Diedrich also said the product will allow existing and future platform partners make voice-based interactions a powerful for keeping marketing costs low, retaining users and growing revenue, while improving the overall user experience.

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