By all accounts, interest in unified communications is on the rise for American companies looking to do more with less while accommodating mobile workers. But a hurdle lies in the mapping of the technology to business needs. British Telecom plc is the latest service provider to tackle this disconnect, by bringing its unified communications planning services to North America. In the process, it’s taking on entrenched players, like Verizon Business and Nortel Networks.
To that end, BT has launched a new family of consulting services in the U.S. and Canadian markets to help enterprises develop actionable UCC plans that are aligned with their business strategies and objectives. The UCC Strategic Planning and Assessment services have three key focus areas:
Four services under the UCC Strategic Planning and Assessment umbrella can be applied individually or as a single, effective package of services. They include:
“In these difficult economic times, organizations need to be more targeted than ever when investing in technology,” said Michael Boustridge, president of BT Americas and Asia Pacific, in a statement. “BT’s UCC Strategic Planning and Assessment services are designed to help companies make informed decisions that are right for their unique needs.”