CTI Group has released a plug-in called SmartRecord IP Version 2.0, which allows users to instantly archive calls, meetings, Webinars and negotiations. It integrates with SugarCRM, the company’s commercial open-source solution that allows companies to track and manage customer relations.
SmartRecord IP is a Web-based, VoIP call recording solution. Calls are recorded based on the user’s specifications and then archived for review on the MP3 format of the user’s choice.
Catch Up with CoreDial on Contact Centers and UCaaS dlvr.it/RBYww7
August 20 2019 @ 16:52:02 UTC
.@Adtran updated its Mosaic suite this week. dlvr.it/RBMhzs
August 16 2019 @ 22:30:02 UTC