Interactive Intelligence Completes Cisco UC Interop

Interactive Intelligence Inc. announced it has completed SIP interoperability verification testing with the Cisco Systems Inc. Unified Communications Manager, making it possible for shared customers to use both vendors’ systems without the need for middleware layers.

Interactive Intelligence completed testing in October of its contact center automation, enterprise IP telephony and enterprise messaging software for use with Cisco’s Unified Communications Manager.

Interactive Intelligence has more than 3,000 customers worldwide.

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