IP phone maker snom technology AG, and Camrivox Ltd., a British developer of computer telephony integration software, are now offering the snom Flexor CTI software for Microsoft Outlook as a free download.
snom Flexor CTI enables users of snom’s 3xx series and snom 820 VoIP telephones to integrate their telephony with Outlook, enabling click-to-dial, contact screen pop-ups and call logs. Furthermore, users are able to record notes in Outlook Journal entries during a call and have these saved against each contact record to generate a structured call log for each contact.
Once the snom Flexor CTI software is downloaded onto a user’s desktop, it automatically integrates the snom telephone with Microsoft Outlook. snom Flexor CTI software requires no additional servers or external IT support, making it an ideal solution for small to medium-sized businesses to manage high call rates and increase productivity.
The snom Flexor CTI software also is available to integrate snom VoIP telephones with professional solutions for CRM, such as Microsoft Dynamics CRM, NetSuite and Salesforce.