Stability can be one of a company’s greatest assets for attracting quality partners. TelePacific Communications can add that to its legend this week as the company marks its 10th year in business.
TelePacific opened its doors in 1998, focusing on small and medium-sized businesses, providing them with products, services and prices previously available only to large companies. The company has stuck with that model and has grown consistently since, more than doubling its revenue over the last five years, from $210 million in 2002 to $426 million last year.
In that time, TelePacific hired its current CEO, Dick Jalkut, and acquired Advanced Telecom Group in the Bay area. The company has received more than $383 million in capital from Bank of America, Investcorp, Credit Suisse and Clarity Partners while assuming just $320 million in debt.
TelePacific focuses on serving companies located in California and Western Nevada. As a facilities-based CLEC, its footprint there is larger than both AT&T Inc. and Verizon Communications Inc. This allows businesses with multiple locations in the area to work with one telecommunications service provider rather than many. TelePacific manages more than 75,000 customer accounts with approximately 1 million access lines in service. Customers have given TelePacific more than a 97 percent satisfaction rate.