Worldwide revenue from hosted VoIP and managed IP PBX services jumped 52 percent to $24 billion in 2007, according to new data from Infonetics Research, which also indicates the services are expected to grow in the strong double-digits through at least 2011.
Infonetics’ report, VoIP Services and Subscribers, shows that hosted VoIP services continue to outpace managed IP PBX services by far, with residential services fueling market growth.
“While VoIP services are being embraced by consumers worldwide, businesses have been comparatively slower in their adoption due to various roadblocks. This is about to change, though, as technical issues are resolved,” said Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research.
For example, he said, many PBX manufacturers already have added SIP trunking interfaces to their equipment. And, more recently, they’ve greatly expanded the list of certified service providers, and that’s going to fuel the growth in SIP trunking services.
“These kinds of developments will boost the overall VoIP business services segment for years to come,” he said.
The researchers found the business (vs. consumer) share of worldwide hosted VoIP service revenue will increase from 26 percent in 2007 to 41 percent in 2011.