Hosted VoIP seems like a great premise, especially for the SMB company concerned with the money and manpower it might take to run a converged network in-house. But some agents and other partners have grumbled that the demand isnt living up to its promise. Conversely, a number of focused service providers are touting their successes with the product. Whats the story?
This is the question at the heart of todays roundtable discussion on selling hosted VoIP, moderated by John Macario, president of the research firm Savatar, which recently completed a comprehensive survey of VoIP demand amongst SMBs.
Were looking to talk about real world experience how service providers and agents do and dont make a case for selling IP services, he said. Because were not seeing big broad-based market acceptance predicted, so its natural for a lot of people to be scratching their heads and asking, is there money to be made, should I get into this?
Macario will be joined by representatives from Verizon Business, Vantage Communications and New Global Telecom. He noted that NGT, for one, is seeing a lot of hosted VoIP business through its channel. This is going to be a roundtable, so we want there to be a lot of conversation and audience questions, he said. Take NGT we need to ask them what it is that they think makes a good channel partner for this product, and have they seen any good indicators and attributes of success.