Mitel said Tuesday that Shared Technologies has joined its newly expanded channel program as a Mitel Hospitality specialistPARTNER.
We are proud to count Shared Technologies among Mitels more than 800 U.S. channel partners, said David Johnson, vice president, hospitality sales at Mitel. Shared has built a formidable presence in the market since its creation more than 30 years ago. That and its continued success in the hospitality sector has been in lock step with a reputation for unparalleled customer service that is a common thread shared by our two organizations.
Shared Technologies will represent Mitels portfolio of UC solutions and applications; and the companys designation as a hospitality specialist symbolizes its high level of technical skill, sales success and commitment to deploying Mitel unified communications solutions tailored specifically for the hospitality industry.
In joining the Mitel team, we now have access to one of the industrys broadest portfolios of advanced unified communications solutions available to help our customers communicate more effectively by improving employee productivity, their ability to interact with customers, and to be more profitable,” said Tony Parella, president and CEO of Shared Technologies.
The Mitel authorizedPARTNER Program is a skills-based program designed to ensure customers receive the highest quality service and support. Mitel authorizedPARTNERs receive comprehensive training that helps them to provide high levels of customer satisfaction, as well as marketing support and sales incentives to help them accelerate sales, the company said.
The Hospitality specialistPARTNER program combines Mitels long-standing leadership in developing innovative applications tailored to the hospitality market with the focus and experience of select Mitel channel partners. Hospitality specialistPARTNERs receive privileged access to the Mitel hospitality sales team and benefit from ongoing training, product development, and marketing support that enable them to deliver hospitality solutions that meet the needs of each individual customer.
Shared Technologies www.sharedtechnologies.com