CustomCall Data Systems (Booth 414) announced that Covista Communications has selected CustomCalls hosted Webtop BPM solution for bill processing, order management and workflow.
According to Randy Weinberger, vice president of operations for Covista Communications, CustomCall is a great choice for us because of their distinct bill-processing capabilities, order management workflow and client support.
Covista, a facilities-based CLEC in 48 states, will leverage CustomCalls Webtop BPM to integrate order management, bill processing, customer care, provisioning and revenue management. Webtop BPM is a Web-based and workflow-enabled billing and OSS solution that includes workflow-driven business process management functionality for administering collections, trouble tickets, number inventory, document management, CPE inventory and other core business processes. A customizable end-user Web portal also is available with Webtop BPM, as well as reseller management functionality.
We are very pleased to announce that Covista Communications, one of the nations premier facilities-based carriers, has chosen CustomCall to provide billing and OSS services, said Frank Peregrine, CEO and co-founder of CustomCall.
CustomCall also offers billing and other OSS for CLECs, ISPs, VoIP service providers, wireless, cable MSOs, long-distance companies, network wholesalers and resellers.