TEM solution provider Rivermine said it has Verizon Business eBonding capabilities, allowing the companys Fortune 1000 and government customers to communicate securely and automatically with Verizon Business. Rivermine said it is the first TEM provider to offer eBonding capabilities, which provide an electronic interface between Rivermines TEM software and Verizon Business back-office systems for ordering and managing telecom services.
By linking an enterprise directly to Verizon Business, eBonding can help improve productivity and reduce ordering times, accelerate installation and eliminate the need to re-key data between the Verizon systems and Rivermines software.
“This initiative helps make our customers more productive while also enabling them to gain greater visibility into, and control over, their telecom environments. Critical information can flow between our TEM solution and Verizon Business in real time,” said Mark Logan, president and CEO, Rivermine. “Using our system in combination with the Verizon Business eBonding interface will enable our customers to make informed network decisions using the latest and greatest information, and to resolve any potential issues expeditiously.”
Rivermine is currently implementing Verizon Business eBonding for order management for Fifth Third Bank, a Fortune 300 financial services institution.