Master agency Telecom Brokerage Inc. (TBI) (Booth 301-303), a Channel Partners Conference & Expo sponsor, recently earned XO Communications designation as the carriers top-selling business partner for the first half of 2007.
Jennifer Gallego, business partner channel director for XO, said TBIs back-office support is among the key reasons the agency is a tremendous asset to XO.
Conversely, XO has significantly stepped up their agent support program and provisioning, said Geoffrey Shepstone, TBIs CEO. Their order entry and installations are now among the best. In this industry, carriers need to move swiftly to recover from their shortcomings. XO has greatly improved their reputation with our agents and is now a key carrier for all telecom services nationwide.
TBI, founded in 1991, provides telecom services including Internet, data, local, longdistance and conferencing. The firm says it has more than 700 independent agencies in its portfolio.