The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs.
.@informatechhq adds IHS Markit's TMT assets to its growing portfolio of products and capabilities. goo.gl/fb/whGbsh
May 24 2019 @ 15:22:08 UTC