Switchvox has released the latest version of its IP PBX, which now supports real-time sales and customer service applications.
With Switchvox SMB v3.0 customers can analyze and manage sales leads through Switchboard panels designed to work directly with their CRM programs. The integration of Google Maps also identifies the location of inbound calls. The updated IP PBX also has customizable Switchboard panels.
Other features include integration with external voice mail servers; sound packs that allow businesses to select from professionally recorded male and female voices; an upgraded operating system: increased capacity to handle more concurrent calls with faster hardware systems; and a Firedialer 2.0 upgrade, which has automatic updates and support for local and international numbers.
The new Switchboard panels for SugarCRM, Salesforce.com and Google Maps integration are now available. Switchvox SMB can be purchased from Switchvox directly or through its network of channel partners.