i2c inc., a provider of transaction processing and stored value card management solutions, has announced the addition of Sales Channel Pro and Sales Channel Matrix to its Managed Card Progams (MCP) processing platform. MCPs sales channel modules provide flexible tools to define complete commission structures for each card program when managing multitiered sales channels and tracking commissions for card program management.
Sales Channel Pro allows program managers to design, manage and automate the calculation of variable payment and commission plans. Stakeholders, services and rates are identified in a tree hierarchy and this information becomes the sales policy for the program, which can be modified or duplicated for similar card programs. Once defined, each stakeholder is given secure access to sales information and commission details based on his or her user role. Any number of stakeholders, in any hierarchy, can be added to any sales policy.
Sales Channel Matrix is a simpler but less flexible option than Sales Channel Pro. Matrix has two dimensions; a level in the chain and a stakeholder category. At the intersection of these two values, the commission for any service provided is defined. The size of the matrix and the number of levels are configurable. The Matrix is defined only once for the entire program. However, a card program that uses Sales Channel Matrix can have only one matrix attached to it. Conditions can be set where stakeholders can move from one category to another. For example, the program manager may want to move stakeholders with more than 5,000 cards to gold category from silver. Stakeholders can also pay their way to a higher status. Sales Channel Matrix is particularly effective for multilevel marketing schemes, the company said.
i2c said the benefits of these tools include reduced administrative burden, reduced costs, accurate and timely calculation of commission and reduced fraud risk.
MCP is a scalable processing platform that provides multi-institution, multicurrency and multilingual capabilities. MCPs suite of management tools provides a customizable configuration of card parameters, including fees and other charges, card and transaction limits, service options and branding, and it ensures that tailored products and services can be quickly and easily launched. The ability to define business rules on an organizational card type, account type and individual card level enables i2cs clients to adapt their programs to suit the needs of a diverse range of cardholders.
Featured benefits of MCP include client-configurable card program management, support for the end-to-end card lifecycle, an easy-to-use portal for CSRs to deliver service to the cardholders, management of the revenue split for various card fees among the stakeholders, online reporting and tracking and live operator service.
i2c inc. www.i2cinc.com