TECHtionary.com has Web site sales tutorials designed to help channel partners explain complex subjects visually to customers.
There are more than 20 new vendor-neutral study guides available for professionals enrolled in the NACSE course. Some of the topics include MPLS, hosted and managed VoIP, VPN and SIP.
There is a vast array of benefits to these tutorials including faster sales, reduced confusion and increased customer satisfaction, said Tom Cross, CEO of TECHtionary. Customers are looking for a vendor who can first translate techno-babble verbiage into basic English to be sure that they really understand what they are buying. In addition, new tutorials can be easily updated to meet new features, services or opportunities.
THECHtionary said more tutorials are being added every week. The tutorials are available in a number of media formats for Web sites, including Adobe Flash, MP3 and Apple QuickTime audio-video.
These tutorials are available for free to those in the NACSE-NVBE-NACSE VoIP Business Executive certification course, which is available for $250 per student. The class is designed for VARs, systems integrators, telephone interconnect agents, master agents and consultants.