IP Unity Glenayre at Spring 2007 VON this week unleashed a flurry of news.
The company is working with Metaphor Solutions on speech-based IVR. The partners have released the Plug & Play IVR application suite for the IP Unity Glenayre Media Server, enabling customers to quickly self-configure, deploy, manage and report on speech-based IVR customer service solutions. Customers also can customize their version of the application by modifying prompts and business variables. They can even connect the application to data at their site through a self-configuring web-services interface.
In other news from IP Unity Glenayre at VON, the company revealed that Cbeyond has extended its deployment of the vendors Mereon 6000 Media Server to integrate mobile and landline voicemail. Cbeyond also leveraged the IP Unity Glenayre Mereon Unified Messaging technology to enable its fixed and mobile customers to send voice mails to their e-mail inbox.
IP Unity Glenayre also has launched the Mereon Unified Messaging and Conferencing 4.0, which includes key features for text and video messaging, scalability and controls for conferencing services, and more extensive data collaboration tools. Flagship applications now feature enhancements for text and video messaging, fax delivery, conferencing capacity, click-to-conference, participant invitation/controls, and data collaboration.
And the companys Mereon Video Conferencing application is now generally available.
IP Unity Glenayre www.ipunity-glenayre.com