Tadiran Telecom Ltd., an IP business telephone and communications supplier, has released a new version of the companys IP multimedia customer interaction management platform.
Composit Contact Center 4.3 provides streamlined operations and personalized customer service and can support 250 agents at the same time.
Key features include:
Composit allows multiple servers to work as one single system, so agents across different servers can connect and share data, and businesses can expand the number of agents and IVR ports, conduct automatic load balancing and disaster recovery. It also supports remote IP agents through the VoIP capabilities of Tadirans Coral family of IP PBXs or other CSTA and VoIP-compliant telephone systems.
Tadiran Telecom www.tadirantele.com
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January 17 2019 @ 18:50:04 UTC