McGraw Communications Inc. has extended its relationship with Info Directions Inc. by implementing the CostGuard.NET OSS/BSS software and the OnlineBill electronic bill payment and presentment platforms.
McGraw Communications, which provides local, long-distance, data, Internet and video services to SMBs, will use CostGuard.NET and OnlineBill in the Info Directions ASP to manage rating, billing, operations, customer care and EBPP functions for its rapidly growing subscriber base.
The company implemented its first CostGuard system in 2003 and will use CostGuard.NET to create an end-to-end platform that responds to changing business needs, guards against technology obsolescence and provides product management.
Info Directions Inc. www.infodirections.com
McGraw Communications Inc. www.mcgrawcom.net