Synchronica said Wednesday it has added full support for device management and firmware updates of Microsofts Windows Mobile 5 to the Synchronica SyncML DM Server platform. VARs are able to sell the software.
Synchronicas SyncML DM Server can remotely diagnose and repair configuration issues in Windows Mobile 5 devices, or do a firmware update over the air. Synchronica also has adapted SyncML DM Server to support Microsofts extensions to the OMA DM industry standard, which the company said will help cut the costs associated with supporting the product.
According to a new report from ABI Research, smartphones will capture nearly 15 percent of the global mobile market this year, numbering nearly 123 million devices. But smartphones are more likely to have firmware defects than older phones. Data from Strategy Analytics show that in 2004, the mobile industry suffered additional costs of $685 million caused by device recalls due to defects on the latest generation of mobile devices.
Synchronica said the SyncML DM Server enables operators and manufacturers to build fully automated self-care portals. These automated hotlines can diagnose, ask the user for confirmation and automatically correct configuration issues or apply a patch to the firmware.
SyncML DM Server for Windows Mobile 5.0 runs on any J2EE-compliant application server, RDBMS, Solaris or Linux.