New Global Telecom (NGT), today announced the launch of a Network Performance Platform, a quality-control initiative for its 6DegreesIP wholesale hosted and trunk-based VoIP service.
“We’re bringing a new level of business-class services to our customers,” said John Guillaume, senior vice president of product and marketing at NGT. “This includes standardizing service delivery, network configurations and other best practices, ultimately improving the experience of the end user.”
NGT’s Network Performance Platform will be rolled out in phases over the next 12 months, with initial phases focused on standardized CPE combinations and configurations, as well as a consistent service delivery model that includes formal LAN assessments, installations and testing. Additional components of the initiative include CPE surveillance and troubleshooting tools and automated configuration management, security initiatives, hosted test and assessment tools, and QoS-based access services.
New Global Telecom Inc. www.ngt.com