Intelliverse is returning to its business-customer roots with a new service called Talking Planet Business. The hosted VoIP service, which will be distributed exclusively through Intelliverse service provider channel partners, is an IP Centrex service including such features as auto attendants and conference bridging.
The service usually includes four-port and eight-port integrated access devices and, in some cases, softphones.
While Intelliverse has been offering residential VoIP service through its partner ACN for about two years, Frank Paterno, Intelliverse vice president of marketing, said the company actually has its roots in the business market. The 20-year-old company, which until this March was known as Voicecom Telecommunications, got its start offering hosted IVR and messaging solutions for enterprise customers. Its business offering those services via UNE-P partners has fallen off as a result of the demise of UNE-P in general, said Paterno.
But Intelliverse believes the opportunity to deliver wholesale hosted IP services for SMBs is strong given that most players in the business VoIP arena, such as Vonage, dont offer a lot in the way of advanced functionality such as auto attendant, call transfer and conference bridging with SMB and not a lot of competition for that. Over time, Intelliverse expects to expand its feature functionality even more through things like auto-routing based on time of day and day of week; video messaging and calling; integration with WiMAX technology; and more, said Paterno.
Intelliverse plans to sell its hosted business VoIP services initially through service provider partners including cablecos, CLECs and ISPs, and possibly later through agents and VARs. Partner implementation fees will likely be within the $20,000 range. There will likely some per-subscriber transport fees. And features will typically run between $1 and $9, based on which features a service providers customers subscribe to, Paterno explained.