PHONE+ acknowledged the latest graduate of the Converged Solution Provider Certification Program at the Fall 2006 Channel Partners Conference & Expo in Washington D.C.
Peter Diessel, director of operations for master agency Telecom Brokerage Inc., is the latest students to receive passing scores on tests of the six-module online course, which was rolled out in fall 2005. PHONE+ and training partners Telecom Solution Center and IPxConnect administer the program.
Diessel is now a CSP Certified Professionals and has mastered a minimum skill level in sales, converged technology and telemanagement necessary to support their customers and represent their companies. Two additional certification levels Specialist and Expert are planned.
Diessel joined TBI in 2001 after military service with The Royal Danish Guards and a career logistics. At TBI, he is responsible for managing the companys commissions, office and trade show participation. Diessel, who has been serving in an operational capacity at TBI for the past five years, is planning to transition into a channel sales role. I thought that CSP Certification would aid me by better understanding what the agents needs are so that I might better support them, he says.
Graduates receive certificates and authorization to use the CSP Certified logo on their business cards. Their names also will be featured on the CSP Certification Graduation page online at www.cspcertified.com.
CSP Certification Program www.cspcertified.com
Telecom Brokerage Inc. www.tbicom.com
Telecom Solution Center www.telecomsolutioncenter.com