Multi-Tech Systems Inc., a supplier of data communications and telecommunications solutions, on Thursday announced its FaxFinder Fax Server Appliance is compliant with IP Office solutions for SMBs from Avaya Inc., a provider of business communications applications, systems and services.
By connecting to analog ports of a PBX, Multi-Tech Systems’ FaxFinder appliance converts faxes to TIFF files allowing users to receive faxes as e-mails and to send faxes from any application that can print. The solution provides distributed faxing capabilities over a WAN from a corporate office to small remote offices and field sales people. It is compliance-tested by Avaya for compatibility with IP Office 3.1.
“Adding a fax solution to Avaya’s IP Office 3.1 extends the unified messaging capabilities of the product, with voice, e-mail and now fax communications accessible through a single mailbox,” said Chip Harleman, vice president of sales and marketing for Multi-Tech Systems. “Since many businesses still need hard copies of faxes for signing and filing, the networked faxing enabled by Multi-Tech Systems and Avaya also adds a layer of security since the documents are being received and originated at the desktop rather than via a centralized public fax machine.”
Multi-Tech Systems is a member of the Avaya DeveloperConnection Program, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology. As a member of the program, Multi-Tech Systems can submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya-compliant. Doing so allows businesses to add capabilities to their networks without having to replace their existing infrastructures.