Hosted telephony services provider Optivon Inc. recently announced its multiyear outsourcing agreement with Sago Networks, which coincides with its North American expansion and focus on the carrier channel.
Optivon will provide hosted telephony services to Sago, including IP trunking, IP telephony residential and business, IP Centrex/PBX hosting, CTI informal call center, unified communications, local and long-distance telephone service, billing services, backroom operations services, as well as other hosted applications that Optivon will periodically add to the its suite of services, the company said.
Sago will bundle Optivon services with other Sago services and will be delivering the IP-based voice services over its private microwave and fiber circuits to the customer premises. The company said it will not be using the public Internet to access the customers and will be able to guarantee optimal quality of service.
Quality of service is our foremost concern, said Miller Cooper, president of Sago Networks. Therefore, after an extensive national evaluation process, we selected to team up with Optivon to launch our voice services.