JacobsRimell has extended its subscriber identity-based service fulfillment and management platform to facilitate converged services in the home.
JRs solution, APS, is centered around the customer and their personalized requirements and enables operators to rapidly converge and deliver multiple products and services to consumers, the company said, making it possible to provision bundled, tiered and personalized multimedia homebased services in real time.
The communications market is evolving rapidly and operators are exploring different ways to find new revenue streams, reduce operating costs and provide solutions that create stickiness and reduce churn, said David Jacobs, CTO and co-founder of JacobsRimell. We believe offering converged configuration for multiple services will benefit both operators and customers, significantly increasing operator differentiation.
He added, In this new IP-based dynamic and competitive market, customers can no longer be identified by an address or a telephone number, there are multiple individuals, using multiple services, making multiple requests several times a day and this requires heavy duty information engineering to facilitate and scale the operation to satisfy customer demand. Our information management model which has been operational in several large scale deployments for the past seven years is the key that will unlock the complexity behind this evolution.
JRs APS platform differentiates itself through its information architecture, aggregating and normalizing the information for reliable multi-service delivery into one reference configuration repository.