Citizens Mutual Deploys CopperCom CSX Softswitch

CopperCom announced at the TelecomNEXT show in Las Vegas that Citizens Mutual Telephone Cooperative, an IOC servicing subscribers throughout Davis County, Iowa, has replaced its legacy switch with a next-generation CopperCom Converged Switching eXchange (CSX) softswitch.

This deployment of the CopperCom CSX marks the IOC’s move to next-gen telecommunications technologies, such as VoIP, and ensures a painless transition from TDM to packet-based architecture. It also marks CopperCom’s 25th IOC customer in Iowa.

CopperCom’s CSX switching system is field-proven and capable of delivering applications ranging from greenfield deployments and cap-and-replace of legacy systems to advanced service delivery over packet networks. The CSX offers advanced VoIP services, legacy voice services and personalized control of features via a Web-based interface.

Customer-owned and operated, Citizens Mutual Telephone Cooperative serves approximately 4,000 business and residential lines in Davis County, including subscribers in Bloomfield, Drakesville, Floris, Mark and Pulaski, Iowa.

“Ultimately, there were two motivating factors in our decision to upgrade to a next-gen switch competitive positioning and economics,” said Jim Miller, general manager for Citizens Mutual. “Our migration to the CSX will enable us to support the IP-based communications our customers want and save us money in the long run. In deciding on the CSX, we felt CopperCom had established a solid footprint in the Midwest, and telco managers from neighboring towns had expressed their satisfaction with the company and the CSX.”

Mel Ethem, vice president of sales at CopperCom, applauded Citizens Mutual for striving to provide their customers with the latest telecommunications technology. “Citizens Mutual clearly values its customers’ satisfaction, and their deployment of the CSX significantly broadens their range of service offerings. From VoIP to IPTV, Citizens Mutual will be able to bring the most cutting-edge technology into the homes of their subscribers.”


Citizens Mutual Telephony Cooperative

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