Cisco Systems Inc. announced at COMPTEL that two of its carrier customers, Covad Communications Group Inc. and Cbeyond Communications, are reporting traction with their Cisco-based IP communications services.
Covad, for example, added more than 580 new business customers for its managed IP services in 2005. Covad’s business-class VoIP services, vPBX and PBXi Plus, use Cisco integrated service routers (ISRs), integrated access devices (IADs), Catalyst Series switches and Cisco IP Phones at the customer premises. The services are delivered over a converged IP and ATM backbone with Cisco ATM switches in the core and Cisco 7600 Series routers at the edge with AS 5350s for PSTN access.
Managed IP communications services are increasingly attractive to our business users due to the enhanced productivity and cost reduction they offer, said Claude Tolbert, Covads senior vice president of product solutions, planning and priorities. Working with Cisco to develop and promote our vPBX and PBXi Plus services, we have increased both our revenues and customer retention. With such results, its easy to see why we are pleased to be a part of the Cisco Powered Network program.
Similarly, Cbeyonds offering has been embraced by more than 20,000 SMB customers who subscribe to the service; customer retention exceeds 99 percent per month. The offering includes local and long-distance service, high-speed Internet access, mobile voice and data, and a variety of business applications like VPN, e-mail, data backup, file sharing and more.
Cbeyond’s offering is based on the Cisco IP Next Generation Network architecture, and features Cisco IAD 2400 Series, Cisco 10008 Series edge services routers, Cisco Catalyst 6500 Series switches, Cisco 7200 Series routers, AS5850 gateways and the Cisco BTS 10200 softswitches.
Cisco was extremely supportive of our concept to build a stable, converged platform that would enable us to bring productivity-enhancing communication services to the underserved small business market, said Brooks Robinson, chief marketing officer for Cbeyond. Working with Cisco, weve developed powerful, robust communications solutions that have traditionally been out of reach for small businesses.