Generation Direct Inc. (Booth 110), a provider of live operator third-party verification services, has announced the availability of TPV services tied to a hosted CRM front end with the introduction of SalesCycle.NET. The solution is a Web-based CRM system providing real-time access to data and call recordings for intelligent TPV retrieval.
Over the last four years, we have partnered with a host of companies to provide live TPV services. We have made substantial investments in research, technology and software developments so we can provide what our customers call the best business practice in the industry for live TPV services, said Scott Olson, president of Generation Direct. Real-time access to search intelligently against data points and retrieve TPV recordings has given our clients lightning-fast responses to compliance inquiries and a medium to share call recordings quickly.
Located in Sioux Falls, S.D., Generation Directs dialect-neutral telephone service representatives are trained to provide an effective and compliant verification experience.
Low hold times, clear-spoken professional Midwesterners, and short but precise verification scripts all supported by a world class system, SalesCycle.NET, foster success and reduce disputes, said Olson. If youre selling local or long-distance services, and you need a live operator to do the TPV, we are the vendor to talk to!