Third-party verification provider VoiceLog LLC (Booth 520) announced at the Channel Partners Conference & Expo in Las Vegas it has processed more than 100 million calls, just in time for its 10th anniversary.
To commemorate the milestone, VoiceLog is running a 100-day challenge to users of other TPV services, a promotion the companys agents will want to note. Until June 9, 2006 VoiceLogs automated TPV service is free to companies that switch from a different TPV supplier to VoiceLog.
Whether you try us for one day or 100, were convinced our 99.999 percent uptime, superior sell-through rates and legendary client support will keep you with us, said Larry Leikin, vice president of VoiceLog. Weve never made an offer like this and probably never will again, but we thought it would be a fun way to give the few companies that dont use us the opportunity to experience the best in TPV service at no risk.
In addition to automated third-party verification, VoiceLog offers Web-based recording retrieval; Any Language on Earth language support; integrated live and automated verification services; and stat-specific scripting. Other recent introductions include a VoiceXML-based speech recognition platform, VoiceLab script testing facility, and real-time dashboards for performance tracking.
The company now provides third-party verification for telecommunications, competitive electric and natural gas providers, financial services and health care providers, and recording and monitoring services for call centers.