CustomCall Data Systems Inc. (Booth 707), a provider of billing, operational support and business process management systems, has signed Ohio-based Sienna Group as a customer for the WebtopBPM and StreamLine Billing System. The affinity group will use the platforms to manage order entry, rating, billing and OSS functions for its new cellular service offerings.
As we expand our service offering, we know that the choice of billing and customer care systems is critical to our ability to service our customers, said Mark Eichler, executive vice president of new product development with the Sienna Group. CustomCall provides us the needed flexibility as we rapidly expand our product and service offering with service delivery capabilities and pricing flexibility that are world-class. The choice of CustomCall was an easy decision for Sienna comprehensive technology at competitive prices. Through the partnership with CustomCall, we are able to focus our attention on providing our customers the service and convenience that they expect.
Ten-year-old Sienna Group, named after St. Catherine of Sienna, brings products and services to Catholics nationwide. The group also supports 2,000 charitable organizations.
“We are very excited about the opportunity to partner with the Sienna Group,” said Frank Peregrine, chairman and founder of CustomCall Data Systems. “The combination of CustomCall WebtopBPM and our StreamLine billing system will provide the Sienna Group with a customizable, feature-rich solution that includes Web-based order entry, self-care, rating, billing, taxation, account management and much more.”