NCIC Operator Services, provider of domestic, wholesale and inmate operator services, says it has signed the first Mexico Collect Call agreement with Telmex, Mexicos national phone company.
NCIC is using its own switch and live operators to complete the collect calls to Mexico; that way, the company says, it can accurately track calls for compensation to its customers.
NCIC says an influx of immigrants from Mexico and Central America has caused the company to focus on telecommunications products for the Hispanic market. Executives expect to see a large amount of usage stemming from calls made from hospitals, hotels and CLECs in the Southwest.
NCIC Operator Services www.ncic.com