Tex-Link Converts UNE-P Customers with Concretios Help

Tex-Link Communications Inc., a Texas CLEC, is using Concretio Inc.s CompleteSuite of OSS modules to convert wholesale UNE-P customers to its network.

CompleteSuite automates the loop and porting transactions, updates the softswitch, and creates and uploads the CNAM, LIDB, CARE and E911 transactions for each order.

It literally flips customers from UNE-P service to our network with one order while processing all the downstream transactions like switch updates, CNAM, LIDB, E911 and others with no human intervention, explains Mark Gregory, Tex-Links director of information technology. We like being able to manage the exceptions rather than having to manage the entire process.

Concretio Inc.
TexLink Communications Inc.

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