Excell Services Celebrates Automation Milestone

Excell Services (Booth 808) is celebrating three years of providing Voice Recognition Directory Assistance (VDA) technology.

Excells VDA is an automated DA service that functions much like the best human operators. The service makes every residential, business, and government directory listing in the United States available via automation. An additional feature allows callers to be connected automatically to the requested telephone number. Many of Excells DA calls will be fulfilled without any involvement from a human operator.

Excell Services offers directory assistance, operator services, and inbound customer service to the telecommunications industry.

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