CustomCall Data Systems Inc. (Booth 618) announces Atlantech Online Inc. of Silver Spring, Md., has selected CustomCalls Webtop to manage the billing and customer care functions for its Internet and VoIP services.
We are very excited about Atlantech Onlines choice to implement the Webtop, CustomCalls new Web-based application for billing services, customer care and business-process management, says Frank Peregrine, chairman and founder of CustomCall. CustomCalls billing and workflow engines are populated directly from the Webtop, giving users the power of CustomCalls core products, but without requiring extensive training or application deployment.
CustomCalls experience and their reputation for commitment to their clients were key factors in our decision, says Ed Fineran, president of Atlantech Online. Atlantech Online serves business and government customers with connectivity services (T1, DS3, fiber and DSL), telephone service, virtual Web site hosting, dedicated and managed server hosting and colocation services in its data center.