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PHONE+, CSP Network Sponsor Online Training Certification Program

Show sponsor PHONE+ along with its new CSP Network Partner Portal annouce a partnership with IPx Connect and Telecom Solution Center to deliver comprehensive training for Converged Solutions Providers.


Certification can add tremendous value to your partner sales organization, says PHONE+ Group Publisher Mike Saxby. It validates your training and experience, gives you credibility with customers and vendors, and positions you as a leader in a fast-changing field all of which impact your bottom line.


The CSP Certification program offers students essential skills in three critical areas: technology, telemanagement and sales. Each track includes instructor-led online training modules and course materials offering basic-to-advanced skills designed to outfit channel partners with the information they need to be more productive and successful selling converged solutions.


Channel partners can earn:



  • CSP Professional Certification by passing the first two modules in each track (see course list below)
  • CSP Specialist Certification by passing all modules in a single track
  •  CSP Expert Certification by passing all modules in the program

Instruction is delivered by experienced online training companies. IPx Connect is a leading provider of TIAs Convergence Technologies Professional (CTP) training and has successfully trained hundreds of students on convergence technologies. Telecom Solution Center is the parent company of TeleManage Training, specializing in telecom management training; Teledge Group, a telecom invoice and inventory management consulting company; and the Association of Telecom Management Professionals (AOTMP), an end-user membership organization offering certification programs and a telecom management knowledge base.


This mornings session is an introduction to this essential Web-based training and certification program. Partners can meet the instructors, review the program, hear excerpts from the curriculum, and sign up to be among the first to become Certified Converged Solutions Providers.


Become CSP Certified!


Converged Solutions Provider Certification training is a primary component of the CSP Network value proposition for converged solutions providers.


Here is a sneak peek at the course curriculum. For more information, visit CSP Network or www.cspcertified.com. Become a card-carrying professional.


Classes begin in October. Sign up today!


SALES TRACK: Module A1: Seven Attributes of Successful People


Learn the critical attributes of successful people and how to incorporate them into your life. Encompassing these seven attributes feeds into the way you act as an individual and as a professional. These key characteristics will fuel your ability to increase sales and obtain peak performance.


SALES TRACK: Module A2: Seven Proven Methods of Prospecting


By incorporating the Seven Proven Methods of Prospecting into your daily activities, you will ensure a minimum of 60 percent to 70 percent close ratio. These methods will increase your profitability, give you a competitive advantage and provide unlimited opportunities to create recurring revenue.


TECHNOLOGY TRACK: Module B1: Voice and Data Technology Essentials


This session focuses on voice and data network and technology concepts. A true understanding of these elements will ensure you can promote any telecom-related product.


TECHNOLOGY TRACK: Module B2: Convergence Technologies Essentials


This module offers an overview and understanding of core methods of delivery, integration and real-world applications. You will learn how to apply them in business applications to achieve business objectives and how to solution-sell them to IT and CxO management.


TELEMANAGEMENT TRACK: Module C1: Carrier Components


With better understanding of vendor elements that are delivered to the end user, you will become more comfortable interfacing with clients and helping them to better understand those components. You will be able to provide more value to the customer if you can assist them in understanding these components.


TELEMANAGEMENT TRACK: Module C2: Buyers Advocacy


This session will give you a much clearer understanding of end users environments and requirements. With understanding of the daily issues they face and decision-making process you can gain a rapport with the client and ensure a faster close to the sale.


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