Synchronoss Technologies Inc. and Third Party Verification Inc. have teamed to help broadband operators increase their subscriber numbers and abide by regulatory requirements.
They say the increased adoption of VoIP led them to partner to offer local number portability (LNP), e-commerce order management technology and third-party verification services.
Synchronoss Technologies Inc. provides e-commerce channel automation and exception management for telecom; Third Party Verification Inc. (3PV) makes sure new customers are receiving the services they requested.
3PV and Synchronoss say their alliance stems from issues facing VoIP service providers converting traditional wireline customers to IP telephony. First, Synchronoss provides LNP and e-commerce order management to automate the migration of local numbers for consumers and businesses switching to VoIP. Then, 3PV steps in to conduct third-party verification, helping providers avoid incurring fines through practices such as slamming, which is the unauthorized changing of a subscribers telecommunications service provider.
The two companies recently helped Vonage America, a subsidiary of Vonage Holdings Corp.