TeleCommunication Systems (TCS), which provides wireless data technologies to carriers, enterprise and government customers, today introduced its TCS VoIP Verify service. It gives VoIP subscribers through their operators the ability to dial a predefined number, such as “933,” from their VoIP phones to determine the availability and extent of emergency services coverage from the caller’s current registered location.
TCS says VoIP Verify meets the FCCs recent mandate that VoIP operators provide E911 by late summer. Using TCS VoIP Verify, the VoIP operator’s system informs a user how the distress call will be routed, and what information the VoIP user should be prepared to provide to the emergency services call taker.
“One of the most compelling features of VoIP service is mobility, making and receiving calls wherever users can access their provider’s service, says Drew Morin, senior vice president and CTO for TCS. Until every PSAP throughout the U.S. accepts VoIP calls, people need to know if their VoIP phone will provide them with 911 coverage.
Based on the combination of the user’s location and the PSAP’s willingness to accept VoIP-originated calls, TCS VoIP Verify generates a message that informs callers of their current emergency service status. If the provisioned location is supported by the local PSAP, callers will be informed that they are in an area where calls for emergency services can be delivered to the local PSAP for response and action.
If the provisioned location is not supported by the local PSAP, callers will hear a message with instructions on how to access 911 services.