Pac-West Telecomm Inc. today announced it has expanded its SuperPOP network into Utah to address demand from its service provider customers looking to partner with Pac-West in additional states outside of the companys current five-state Western U.S. footprint.
In addition to Utah, Pac-West has operations in Arizona, California, Nevada, Washington and Oregon, where it is based. Pac-West aggregates multiple rate centers across multiple LATAs into a single SuperPOP. By connecting to one of Pac -Wests SuperPOPs, service providers can expand their local access coverage.
This expansion was driven by demand from our embedded customer base for our services in Utah, initially our Managed Dial Access service, says Hank Carabelli, Pac-Wests president and CEO. We will continue to evaluate expansion of our network and full product suite, including our VoiceSource offering, into additional markets to follow our customer base and help them accelerate their growth strategies.
Pac-Wests Managed Dial Access service provides service providers connectivity to end-users throughout the western United States without the capital expense of building and maintaining their own access networks.
The VoiceSource suite includes PSTN On Ramp for origination and termination, local access numbers, two-way connectivity, foreign exchange, and 911 call routing throughout Pac-West’s footprint; Network Database Services to update end-user information in industry telephone databases, including E911; and Driver’s Seat, Pac-West’s secure Web portal for account management, including ordering local access numbers, activating end-users, and viewing billing and call detail records.
Among Pac-Wests initial service provider customers in Utah is United Online, a provider of consumer Internet subscription services through a number of brands, including NetZero and Juno. Pac-West has been one of United Onlines primary dial access partners since 1999. We continue to grow our business with Pac-West because they offer exceptional service and extensive local access coverage, says Justin Newton, senior vice president of technology for United Online.