Wholesale provider Volo Communications this week said it now offers a ubiquitous 911 solution to CLECs, IXCs, cable and wireless operators, ISPs and resellers throughout North America.
The company is using technology developer HBF Group Inc.’s 911 service, i-911, and says it lets providers make VoIP a primary offering.
Part of Volos VoiceOne Information Service (VOIS), the i-911 service uses the companys data infrastructure and the National Emergency Number Association (NENA)’s XML standards. This way, it emulates the wireline 911 environment, delivering accurate location information and call-back numbers.
i-911 also routes emergency calls for users whose locations are constant, as well as people who often move their VoIP devices to different locations. The service lets customers update their location information in real time, so their i-911 calls go the appropriate public safety answering point (PSAP).
Volo says its i-911 service also provides PSAPs the information they need to dispatch emergency services in case a call is disconnected or the caller cannot speak.