Control Point Solutions (Booth 324) has announced new enhancements for carrier Web reporting, revenue assurance, margin management and benchmarking. The company has created a new reporting interface and portal called Control Center, which lets users select standard reports, pre-schedule reports and design customized reports.
The upgrade of Control Point Solutions reporting for carriers takes the best of both worlds from our enterprise reporting tools and applies it to our carrier clients, says Greg Carr, Control Point Solutions president and CEO. We met with hundreds of clients, new prospects and industry analysts, and conducted internal reviews to determine how we can improve our offerings.
Carlos Mendoza, senior vice president of product development, says Control Point Solutions survey showed the carrier market needs expanded capabilities, a more customized interface and more flexibility in reporting capabilities.
The company says it also is expanding revenue assurance, margin management, and benchmarking capabilities. We take a holistic approach in which we analyze processes, systems and controls, says Daren Moore, senior vice president of operations. We look at everything from product and service delivery, order management, switch translations, provisioning, revenue leakage studies, event processing, billing, accounts receivable, Sarbanes-Oxley compliance review, regulatory impact studies, credit and collection. The result is a program that has already reduced our clients network expenses by more than $1.5 billion through refunds, cost-saving recommendations and process improvements for our clients.
Control Point Solutions was formed in August 2004 by the merger of Broadmargin and Teldata Control. It is a telecom spending management firm; the company had more than $7 billion in spending under management at the time of the merger. The company helps executives address issues including margin improvement, spending for specific services and vendors and more.
Our carrier team is also leveraging a domestic access cost benchmark database which now provides benchmarks on the customer loop, transport and entrance facilities from DS1 to OC services, Carr adds.
The company has a switched access benchmark database for key usage variables and international access cost benchmarking with termination cost elements for the top 30 countries.
Today, carriers are finding a greater need for benchmark data to run the business, says Carr. Ive realigned our sales and operations teams with greater focus on carriers, federal government and the enterprise. We are already excited about the response to our realignment from the carrier and enterprise community.