CustomCall Data Systems (Booth 200) says its billing and OSS systems now supports carriers providing VoIP services.
Earlier this summer, CustomCall Data Systems began providing OSS and billing solutions to VoIP providers after adapting its systems to integrate with VoIP platforms, says CustomCall Founder and Chairman Frank Peregrine.
Once a customer order is entered into CustomCalls StreamLine WorkFlow Manager software, the system automatically updates the network and billing records with the customer information. The software also can be configured to automatically provide shipping instructions and labels, if a phone company needs to ship equipment to the customer.
The Madison, Wis., company says the system supporting the Internet phone technology operates seamlessly with other CustomCall products.
VoIP service providers can be most successful if their information systems provide a high degree of automation and integration, Peregrine says. CustomCalls family of billing and OSS products does exactly that.