Callipso, which is being acquired by PointOne Communications, has announced the availability of Internet and private IP connections to its VoIP network, so customers can avoid traditional TDM interfaces.
The move offers several advantages to service providers, says the company. IP call traffic can be turned up within hours, not days or weeks as with TDM. TDM connections also use more IP bandwidth and incur monthly cross-connect fees, which can be eliminated by setting up an IP connection through the Internet, according to Callipso.
Direct IP interconnections also facilitate Callipsos own enterprise market strategy, which includes the introduction of IP Talk, a Web-based click-to-talk application. Callipsos IP Talk, scheduled for launch in the fourth quarter of this year, may be customized to meet the unique requirements of several vertical enterprise markets, including call centers and e-commerce. The application also is being integrated into ProCaller, Callipsos hosted prepaid phone card platform, and ProConferencer, Callipsos on-demand audio conferencing service, so that customers can have direct access to live customer support from a Web interface.
Find out if your website could benefit from a chat feature. Read the free guide: https://t.co/GWvH8X7K6o
February 23 2018 @ 19:40:08 UTC