Telecom Brokerage Inc. (TBI, Booths 109-111) announced plans to roll out a new corporate-wide initiative: TBI Gives You the Freedom to Choose. The new initiative will be formally introduced at The Channel Partners Conference & Expo and will be incorporated into TBIs advertising and collateral materials.
Our agents are the backbone of our company, says Geoffrey Shepstone, president of TBI. We want to give them choices and opportunities that will make their relationship with us the most positive experience theyve ever had in the industry.
TBI agents have the freedom to choose from more than 40 vendors ranging from local, long-distance and Internet service providers to hardware vendors, managed network services and cellular phones. This freedom ensures that TBI agents have the best possible product selection to exceed their customers expectations of the most cost-effective telecom solution, the company says.
But freedom must be secured, Shepstone explains. Included in the TBI agent contract is an evergreen clause that states as long as TBI is paid by the vendor, the agent will be paid by TBI. The TBI agent contract also offers agents the freedom from volume commitments, quotas, exclusivity and are free to retain ownership of their clients. Under no circumstance will TBI hold an agents customer base hostage, he adds.
TBI also allows agents the freedom to choose the level of support they desire.
Some of the features of the new program include:
Different levels of support equal different levels of commission.
Submitting clean orders can earn agents up to 80 percent commissions.
TBIs award-winning back office can quote, contract, and provision for a lesser commission.
TBI started about 12 years ago, and has built an award-winning company that was named one of the Top Twenty-five Best Agent Programs by the Independent Agents Association, as well as Qwests Best Back Office Award. Headquartered in Arlington Heights, Ill., TBI supports more than 600 agents nationwide.