3PV Third Party Verification Inc. (Booth 410) invites customers to take the 3PV Head to Head challenge by comparing their current third-party verification (TPV) solution against a 7-day free trial of FastTrak TPV, which blends automated scripts with live agents.
Were so confident we can deliver better results than other TPV solution providers, we want prospective customers to make a Head to Head comparison for themselves at no cost to them. We believe that once customers experience better results and benefit from our commitment to exceptional customer service, theyll switch to us once the free trial period is over, says 3PV CEO David W. Brinkman, noting that every pilot customer of the trial offer this summer was converted.
Customers in the United States that qualify can receive a free 7-day trial of FastTrak with no set up fees or charges for verifications during the trial offer. If users are not completely satisfied at the end of the trial offer, they can stop using the service at the end of the trial period with no further obligation and at no charge.
According to the company, FastTraks intuitive opt-out routing to live agents delivered completion rates of 98.3 percent in 2003 the highest documented rates in the industry. Pricing for the service is all-inclusive; there are no extra charges for incomplete calls, recording retrieval and storage, real-time Web-based reporting and customer support. Agent review, callback and confirmation callback services also are available.
All verification scripts are reviewed by 3PVs in-house regulatory team for compliance with FCC, PSC/PUC, FTC and state rules. Live agent staff is in-house and in-country and completely dedicated to third-party verifications.